TERMS & CONDITIONS

Between: Akamai WP and You, the website Administrator

 

MAINTENANCE SERVICES INCLUDE:

  • Daily Security Scans
  • Daily Vulnerability Detection
  • Daily Performance Check
  • Immediate Notification of Malware or Site Blacklisting
  • Weekly Database, Plugin, Theme & WordPress Updates
  • Weekly Database Optimization
  • Weekly Spam Clean-up
  • PageSpeed Scores
  • SEO Keyword Tracking
  • Uptime Monitoring
  • Personalized Monthly Reports
  • We’re here should you need us for consultation and/or advice.

CONTENT UPDATE SERVICES INCLUDE:

Edit, revise, update or create new text/minor graphical content of up to 1 hour
worth per month.

Each additional hour of support is billed at $45 per hour.

WHAT IS NOT INCLUDED:

  • Website redesign, re-alignment or re-development.
  • Integration including but not limited to Shopping Carts (eCommerce), Backend Account
    Management and Forums.

These services require a separate agreement.

WHAT DO BOTH PARTIES AGREE TO?

You: You have the authority to enter into this agreement on behalf of yourself, your company or your organization. You’ll review our work, provide feedback and approval in a timely manner. You agree to stick to the payment schedule set out at the end of this agreement.

Us: We have the experience and ability to do everything we’ve agreed with you and we’ll do it all in a professional and timely manner. We’ll endeavor to meet every deadline that’s set and we’ll maintain the confidentiality of everything you give us.

Legal: We’ll carry out our work in accordance with good industry practice and at the standard expected from a suitably qualified person with relevant experience.

That said, we can’t guarantee that our work will be error-free and so we can’t be liable to you or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if you’ve advised us of them.

Your liability to us will also be limited to the amount of fees payable under this agreement and you won’t be liable to us or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if we’ve advised you of them.

If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

Neither of us can transfer this agreement to anyone else without the other’s permission.

We both agree that we’ll adhere to all relevant laws and regulations in relation to our activities under this agreement and not cause the other to breach any relevant laws or regulations.

This agreement stays in place and need not be renewed. If for some reason one part of this agreement becomes invalid or unenforceable, the remaining parts of it remain in place.

Terms and conditions are subject to change and without notice.